Sales Policy

Effective Date: February 26, 2025

At Cyberbyter, we are committed to providing high-quality organic skincare products that meet the needs of our customers. This Sales Policy outlines the terms and conditions of our sales process, from placing an order to the delivery of products.

1. Ordering Process

  • Placing an Order: Customers can place an order through our website at www.cyberbyter.xyz. Once an order is placed, you will receive an order confirmation email with the details of your purchase.
  • Order Modifications: Orders can only be modified within 24 hours of placing the order. After this time, the order will be processed and shipped as per the original details.
  • Availability of Products: All products are subject to availability. In the case of an out-of-stock item, we will notify you and offer alternatives or a full refund.

2. Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other online payment options (as available)

Payments are processed securely through our trusted payment gateway, ensuring that your transaction information is protected.

3. Shipping and Delivery

  • Shipping Rates: Shipping costs will be calculated at checkout based on your location and the size/weight of the order.
  • Processing Time: Orders are typically processed within 1–2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
  • Delivery Time: Delivery times vary depending on your location. Domestic orders typically arrive within 3–7 business days, while international orders may take 7–14 business days.
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor your order’s progress.

4. Pricing

  • Product Prices: The prices listed on our website are in US dollars and are subject to change without notice. Any changes in pricing will be reflected at checkout.
  • Sales Tax: Sales tax will be applied to orders in accordance with local laws and regulations.
  • Discounts and Promotions: From time to time, Cyberbyter may offer discounts or promotions. These will be clearly advertised on our website, and applicable terms and conditions will apply.

5. Returns and Exchanges

  • Return Policy: We offer a 30-day return policy for all products (except for opened or used skincare products). For more information, please refer to our Return & Exchange Policy on our website.
  • Exchange Process: If you wish to exchange an item, please contact our Customer Service team to initiate the process. Exchanges are only accepted for items that are unused and in their original condition.

6. Customer Support

If you have any questions about your order, need assistance, or would like to inquire about a product, our Customer Service team is available to assist you.

  • Email: info@cyberbyter.xyz
  • Phone: 240-895-7996
  • Business Hours: Monday to Friday, 9 AM to 6 PM (EST)

7. Limitation of Liability

Cyberbyter is not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services. Our liability is limited to the purchase price of the product.

8. Privacy and Data Protection

We value your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

9. Changes to the Sales Policy

Cyberbyter reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We recommend reviewing this policy periodically.

10. Acceptance of Terms

By placing an order with Cyberbyter, you agree to the terms and conditions outlined in this Sales Policy.