Shipping Policy

Effective Date: February 26, 2025

At Cyberbyter, we aim to provide fast and reliable shipping for our customers. This Shipping Policy outlines the details of our shipping process, including shipping rates, delivery times, and guidelines for domestic and international shipments.

1. Shipping Methods and Rates

• We offer various shipping methods depending on your location. Shipping rates are calculated at checkout based on the size, weight of your order, and destination.
• All orders are shipped from our warehouse in the United States.
• Standard shipping is available for most destinations, and expedited shipping options are also provided for faster delivery.

2. Processing Time

• Orders are typically processed within 1–2 business days after the order is placed. Orders are processed and shipped during business hours from Monday to Friday, excluding holidays.
• Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

• Delivery times depend on the shipping method selected and your location. Domestic orders typically arrive within 3–7 business days.
• International orders may take 7–14 business days depending on the destination and customs processing times.
• Delivery time estimates are provided at checkout and are subject to carrier availability and conditions.

4. Tracking Your Order

• Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
• If you have any issues tracking your order, please contact our customer service team for assistance.

5. Shipping Restrictions

• We currently ship to most locations within the United States and select international destinations. If your country is not available at checkout, please contact us to inquire about shipping options.
• We are unable to ship to P.O. Box addresses for certain shipping methods. Please provide a valid street address for delivery.

6. Shipping Delays

• While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by the carrier, including delays due to weather, strikes, customs, or unforeseen circumstances.
• If your order is delayed, please contact the carrier directly using the tracking number provided for updates.

7. Shipping Damage or Issues

• If your order arrives damaged or there is an issue with your shipment, please contact us within 7 days of receiving your order. We will assist you in processing a claim or providing a resolution.
• You may be required to provide photos of the damaged items to expedite the process.

8. Shipping Costs for Returns

• In cases where the return is not due to a product defect or our error, the customer is responsible for the return shipping costs. If the product is defective or damaged, we will cover the return shipping costs.

9. International Shipping

• International shipping rates vary based on the destination country, size, and weight of the order.
• Customs duties, taxes, and fees may apply to international shipments and are the responsibility of the customer.
• Cyberbyter is not responsible for any delays or issues caused by customs processing.

10. Customer Support

If you have any questions or need assistance regarding shipping, please reach out to our customer service team:

• Email: info@cyberbyter.xyz
• Phone: 240-895-7996
• Business Hours: Monday to Friday, 9 AM to 6 PM (EST)

11. Changes to the Shipping Policy

Cyberbyter reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about our shipping procedures.

Thank you for choosing Cyberbyter! We appreciate your business and look forward to serving you.